Privacy Policy

Last Updated: June 2026

At Havox Cleaning Company, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Information We Collect

We may collect and process the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Property Address
  • Service Requirements
  • Any information submitted through contact or quote request forms

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Analytics Data

How We Use Your Information

We use your information to:

  • Respond to enquiries and quote requests
  • Schedule and provide cleaning services
  • Communicate regarding appointments and services
  • Improve our website and customer experience
  • Send important service updates
  • Meet legal and regulatory obligations

We only use your information for legitimate business purposes and never sell your personal data to third parties.

Sharing Your Information

We may share your information with:

  • Employees and service providers who help deliver our services
  • Website hosting and technical support providers
  • Payment processing providers (where applicable)
  • Legal authorities when required by law

All third parties are required to keep your information secure and confidential.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of online transmission or storage is completely secure.

Cookies

Our website may use cookies to enhance your browsing experience and help us understand how visitors use our website.

Cookies may be used for:

  • Website functionality
  • Analytics and performance tracking
  • User preferences

You can disable cookies through your browser settings if you prefer.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes
  • Maintain business records

When information is no longer required, it is securely deleted.

Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to data processing
  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Havox Cleaning Company

📞 0333 054 0437

✉ info@havoxcleaning.co.uk

We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.